#AnswerBarResponse%
1Very Satisfied
20577
85.97%
2Somewhat Satisfied
2017
8.43%
3Neither Satisfied nor Dissatisfied
493
2.06%
4Somewhat Dissatisfied
491
2.05%
5Very Dissatisfied
357
1.49%
Total
23935
100.00%
General Satisfaction


What would you say best describes your level of satisfaction with our service?
Just-In-Time Support Survey Results
 

Since March 23, 2013

OIT values client feedback. Upon the conclusion of every assistance effort, a follow-up survey is sent to gauge not only client satisfaction levels, but the causes of satisfaction or dissatisfaction. The overall general satisfaction responses for this survey, are shown below in real time. The feedback directly influences OIT’s strategic plans and initiatives.