#AnswerBarResponse%
1Very Satisfied
26160
86.10%
2Somewhat Satisfied
2489
8.19%
3Neither Satisfied nor Dissatisfied
598
1.97%
4Somewhat Dissatisfied
650
2.14%
5Very Dissatisfied
486
1.60%
Total
30383
100.00%
General Satisfaction


What would you say best describes your level of satisfaction with our service?
Just-In-Time Support Survey Results
 

Since March 23, 2013

OIT values client feedback. Upon the conclusion of every assistance effort, a follow-up survey is sent to gauge not only client satisfaction levels, but the causes of satisfaction or dissatisfaction. The overall general satisfaction responses for this survey, are shown below in real time. The feedback directly influences OIT’s strategic plans and initiatives.