#AnswerBarResponse%
1Very Satisfied
43857
87.01%
2Somewhat Satisfied
3811
7.56%
3Neither Satisfied nor Dissatisfied
924
1.83%
4Somewhat Dissatisfied
1000
1.98%
5Very Dissatisfied
814
1.61%
Total
50406
100.00%
General Satisfaction


What would you say best describes your level of satisfaction with our service?
Just-In-Time Support Survey Results
 

Since March 23, 2013

OIT values client feedback. Upon the conclusion of every assistance effort, a follow-up survey is sent to gauge not only client satisfaction levels, but the causes of satisfaction or dissatisfaction. The overall general satisfaction responses for this survey, are shown below in real time. The feedback directly influences OIT’s strategic plans and initiatives.