#AnswerBarResponse%
1Very Satisfied
18748
85.94%
2Somewhat Satisfied
1847
8.47%
3Neither Satisfied nor Dissatisfied
454
2.08%
4Somewhat Dissatisfied
443
2.03%
5Very Dissatisfied
322
1.48%
Total
21814
100.00%
General Satisfaction


What would you say best describes your level of satisfaction with our service?
Just-In-Time Support Survey Results
 

Since March 23, 2013

OIT values client feedback. Upon the conclusion of every assistance effort, a follow-up survey is sent to gauge not only client satisfaction levels, but the causes of satisfaction or dissatisfaction. The overall general satisfaction responses for this survey, are shown below in real time. The feedback directly influences OIT’s strategic plans and initiatives.